Mediation is a conversation technique
Resolving conflicts with the help of a mediation process means that the disputing parties get back to talking through by means of targeted communication techniques. As a mediator, I walk you through the process of mediation so that a solution can be found through joint communication that does not allow anyone to lose.
Why it’s worth it
Advantages of mediation
The advantages are obvious:
Together step by step
The four phases of mediation
Mediation essentially consists of establishing the framework conditions in a mediation contract. Four phases follow:
1.
Clarification of the existing conflicts
In the first phase, both sides define which conflicts need to be addressed.
2.
Exploring backgrounds / contexts
During the consolidation phase, the background and context of the conflict are clarified. Individual interests and needs are also brought up.
3.
Developing solutions
The development of possible solutions leaves room for creativity: variants are brought up with and the respective advantages and disadvantages and proposed solutions are discussed.
4.
Writing solutions down
At the end of every mediation, the parties involved agree on a mutually acceptable solution, which will be recorded in writing.
See me with the following issues
Especially suitable for mediations are conflicts with your partner, in family life, with coworkers or other close relationships. Thematically, however, there are hardly any limits to mediation.
The setting of a mediation
In order for the outcome of mediation to be acceptable to all parties involved in the conflict, it is important to have a balanced setting within the conflict management process. For example, we make sure that speaking time is divided fairly, or that the number of people on both sides of the disputing parties is as equal as possible. If desired, I work with a second, often male, mediator so that the interests and concerns of both parties can be better addressed.
“Mediation broadens our views and promotes mutual empathy.”